lotto03Privacy Policy

This page describes what we collect when you use lotto03 and how we keep that data protected. Our privacy commitments are straightforward: we collect only the information necessary to run your account, process your deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and deliver our sports and gaming services where local law permits.

We at lotto03 do not sell or share your personal information with unrelated third parties. We use your data to verify your identity during KYC, to prevent fraud, to respond to your support requests, and to comply with the legal requirements of the jurisdictions where we operate. This policy explains each type of data we collect, how long we keep it, and what rights you have over your information.

What Data We Collect and How We Use It on lotto03

When you register on lotto03, we collect your email address, phone number, full name, date of birth, and residential address. We require this information to verify your identity and comply with anti-money-laundering regulations in supported jurisdictions including Jakarta, Surabaya, Bandung, Medan, and Semarang. We also collect government-issued identification documents (passport, national ID, or driver's licence) during KYC verification and retain them in encrypted storage for compliance and fraud prevention.

When you deposit funds on lotto03 via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the payment method, transaction ID, timestamp, and amount. For direct bank transfers using mobile banking, local payment, online payment, or e-wallet, we keep the same transaction records. These records are essential for processing withdrawals, resolving disputes, and maintaining our compliance obligations. We do not store your full payment credentials (such as card numbers or wallet passwords); payment processing is handled directly by each payment provider.

Account Activity and Usage Data

We collect information about your activity on lotto03—which sports markets you view (Liga 1, Piala AFF, Champions League, Premier League), which games you interact with (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and your account balance history. This data helps us improve our platform, detect unusual activity, and personalise your experience. We do not use this data for marketing purposes outside the lotto03 platform without your consent.

Note: We do not store your withdrawal requests in a way that identifies the specific amount or destination for longer than necessary to process the transaction and comply with record-keeping obligations.

Cookies and Tracking

Our website uses essential cookies to keep you logged in, to remember your language and account preferences, and to protect against fraud. We also use analytics cookies to understand how members navigate lotto03. We do not use tracking cookies that follow you across other websites. When you first visit lotto03, your browser will prompt you to accept our cookie policy; you can adjust your preferences in your browser settings at any time.

1

Identity Verification DataKept

We retain government documents and personal information for the duration of your lotto03 account plus five years for regulatory compliance.
2

Transaction RecordsKept

Deposit and withdrawal records are retained for at least seven years in accordance with financial record-keeping requirements.
3

Activity LogsKept

We retain login history and account activity logs for up to one year to detect fraud and respond to disputes.

Your Rights and Our Commitments on lotto03

We at lotto03 respect your right to access, correct, or delete your personal information. If you wish to review what data we hold about you, you can request a data export through your lotto03 account settings or by contacting our support team. If you find any information that is incorrect, we will update it promptly. You also have the right to request deletion of your account and associated data, though we may retain transaction records as required by law.

Our servers and data processors are located in jurisdictions outside Indonesia. By using lotto03, you consent to your data being transferred and processed in these locations according to this privacy policy and applicable data protection laws. We use encrypted connections (HTTPS) to protect data in transit and encrypted storage to protect data at rest. We undertake to notify you if we discover a security breach that affects your personal information.

How to contact us

Support email: available through your lotto03 account settings.
Data requests: submit via the support form with "Data Request" in the subject line.
Privacy concerns: contact our compliance team through the same support channel.

This privacy policy may be updated from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes via email or by posting a notice on lotto03. Your continued use of the platform after such notification constitutes acceptance of the revised policy. We recommend reviewing this page periodically, especially around significant events like Idul Fitri or Idul Adha when our support team volume may vary.